Shipping Policy

Shipping Policy for Kitchen Champion

At Kitchen Champion, we strive to ensure your orders are delivered in a timely and secure manner. This Shipping Policy outlines how we handle shipping, delivery timelines, charges, and related matters to provide a seamless experience for our customers.

1. Order Processing

Orders are processed and shipped within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and the weight of your order. Occasionally, we may offer free shipping as part of promotions.

3. Delivery Times

Estimated delivery times vary depending on your location:

  • Within Delhi NCR: 2-4 business days
  • Other Metropolitan Areas: 3-7 business days
  • Remote Locations: 5-10 business days

Please note that these timelines are estimates and may vary due to unforeseen circumstances such as weather, courier delays, or holidays.

4. Order Tracking

Once your order is shipped, you will receive an email or SMS notification with a tracking number. Use this number to track your package on the courier’s website.

5. Shipping Restrictions

We currently ship within India only. Certain remote or restricted areas may not be serviceable. If your location falls under such a category, we will contact you to discuss alternative arrangements or issue a full refund.

6. Damaged or Lost Packages

If your package is lost or arrives damaged, please contact us at greenindaoverseastrade@gmail.com or call us at +91 8826163882 within 48 hours of receiving your order. We will work with you to resolve the issue.

7. Changes to Your Order

If you need to modify your shipping address or cancel your order, please contact us immediately after placing the order. Changes may not be possible once the order is processed.

8. Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please reach out to us:

Kitchen Champion
Address: GROUND FLOOR, RZ-3, INDRA PARK, UTTAM NAGAR, West Delhi, Delhi, 110059
Phone No: +91 9891244817
Email: Kitchenchampionrice@gmail.com
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